Japanese Society and Cultural Norms
Work Culture
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When passing by co-workers in the hallway, it is common to acknowledge them by saying otsukaresama desu (お疲れ様です)or if after work otsukaresamadeshita (お疲れ様でした); it basically expresses your appreciation of your co-workers’ hard work.
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When meeting someone, you typically greet them with a bow, not with a handshake. Also bowing lower typically means you are trying to show more respect to the other person.
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Seating arrangements in a meeting show ranking in the company; usually the highest ranking sit furthest away from the door
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People are more group oriented
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It is common for people to work long hours
Body Language
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Eye contact is not as common, instead people focus on the forehead or throat
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Receive an item from someone with two hands
Omoiyari 思いやり
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A concept in human interaction which has meanings of being considerate, having compassion, and feeling empathy; it is a quality that everyone should strive for in order for a society to be sustainable.
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Some examples: finishing your plate when eating out, anticipate others’ needs
Helpful Clips